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Labcorp Associate External Application

Written by

Sudheer vanguri

in

Labcorp Hiring – Associate for External Application

Labcorp is hiring an Associate for External Application for its Customer Support/Call Centers team in Bengaluru, Karnataka.
The role is based at the Yashwantpur office and involves user access management, application support, troubleshooting and coordination with internal and external users.
Candidates with a Master’s degree in Life Sciences can apply, while knowledge of applications support, project management and customer service is preferred.
This is a full-time, office-based position with rotational shifts, including morning, afternoon and night schedules.

Labcorp Associate for External Application

Job Details

  • Company: Labcorp

  • Position: Associate for External Application

  • Job ID: 2631266

  • Category: Customer Support / Call Centers

  • Job Type: Full-Time

  • Location: Bengaluru, India

  • Office: Yashwantpur

  • Work Mode: Office-based

  • Remote: No

Work Schedule

The position involves rotational shifts:

  • 9:00 AM – 6:00 PM

  • 2:00 PM – 11:00 PM

  • 9:00 PM – 6:00 AM

Job Responsibilities

User Access & Application Support

  • Review User Access Request Forms received from clients and internal teams for accuracy.

  • Submit User Access Requests in IT Central.

  • Follow applicable departmental Standard Operating Procedures (SOPs) and Work Instructions (WIs).

  • Act as the first point of contact for internal and external clients.

  • Perform troubleshooting to resolve issues in a timely manner.

  • Support user access management and application-related processes.

Quality, Productivity & Compliance

  • Manage day-to-day tasks while maintaining quality and productivity.

  • Complete required training within the specified timelines.

  • Ensure timely escalation and issue resolution.

  • Ensure regulatory requirements and corporate policies are followed.

  • Deliver consistent, high-quality work.

Communication & Stakeholder Coordination

  • Build and maintain relationships with internal and external user communities.

  • Liaise with internal collaborators for routing and escalation when required.

  • Communicate through email, phone and virtual meetings.

  • Answer user queries, provide support and escalate issues when necessary.

Research & Problem Solving

  • Gather, investigate and research background materials to understand subject matters and systems.

  • Use available knowledge bases and understanding of applications, user access management and internal processes to complete tasks.

  • Handle multiple tasks in a timely and professional manner.

Eligibility & Qualifications

Minimum Qualification

  • Master’s degree in Life Sciences

Preferred Qualifications

  • Knowledge of Applications Support

  • Knowledge of Project Management

  • Customer Service experience

  • Local language proficiency in addition to English

Eligible Qualification Courses

M.Sc. Life Sciences | M.Pharm | Pharm.D | M.Sc. Biotechnology | M.Sc. Microbiology | M.Sc. Biochemistry | Other relevant Master’s-level Life Science programs

The official posting specifically states a Master’s degree in Life Sciences as the minimum qualification; the course list above reflects relevant programs within that field.

Skills Required

Microsoft Office Skills

Candidates should have experience and expertise with:

  • Microsoft Outlook

  • Microsoft Excel

  • Microsoft Teams

  • Microsoft PowerPoint

  • Microsoft Edge

  • Microsoft OneNote

Professional Skills

  • Problem-solving ability

  • Planning and prioritization

  • Organization and communication

  • Attention to detail

  • Strong interpersonal skills

  • Ability to work effectively with others

  • Ability to manage multiple tasks

  • Ability to work under demanding conditions

  • Ability to maintain consistent quality and productivity

Location & Work Environment

Job Location: Bengaluru, Karnataka, India

Office Location: Yashwantpur

Work Mode: Office-based

Shift: Rotational

The role requires employees to work from the office and be available for the specified rotational schedules.

How to Apply

Interested and eligible candidates can apply online through the official Labcorp careers portal.

Apply for Associate for External Application – Labcorp

Job ID: 2631266

Job Summary

Category Details
Company Labcorp
Vacancies Associate for External Application
Required Education Master’s degree in Life Sciences
Experience No specific prior experience requirement stated

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