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CIGNA Hiring international insurance claims Representative
CIGNA Healthcare Hiring Alert!
Claims Representative | Bengaluru, Karnataka
Company Overview
CIGNA Healthcare, a division of The Cigna Group, is committed to making financial lives better and promoting better health for people at every stage of life. With a strong focus on Responsible Growth, CIGNA offers a diverse and inclusive workplace where employees can learn, grow, and make a meaningful impact. CIGNA invests in its teammates with competitive benefits and flexible work arrangements to support physical, emotional, and financial well-being.
Job Role & Responsibilities
CIGNA is seeking a Claims Representative to handle international insurance claims for members, providing accurate, timely, and customer-focused support.
Key responsibilities include:
- Adjudicate international pharmacy claims following policy terms to meet team productivity and quality goals.
- Monitor high-cost claims and alert relevant parties.
- Ensure claims are settled within required turnaround times, escalating delays to supervisors.
- Respond to enquiries regarding plan design, eligibility, and claims status, aiming for first-call resolution.
- Interface effectively with internal and external customers to resolve issues.
- Identify potential process improvements and recommend to senior team members.
- Support team members and contribute to achieving team goals.
- Work across international business lines according to service needs.
- Perform other ad hoc tasks as required.
- Adhere to company policies, training, and certification requirements.
Eligibility / Qualifications
- Education: Graduate (Any discipline) – Medical, Paramedical, Pharmacy, or Nursing preferred.
- Experience: Minimum 1 year in healthcare services or healthcare insurance claims processing.
- Strong understanding of insurance industry and federal/state regulations.
- Excellent English communication skills, both verbal and written.
- Proficient in MS Office and computer literate.
- Critical thinking and decision-making skills.
- Attention to detail with high accuracy.
- Customer-focused with strong interpersonal skills.
- Ability to work proactively and implement process improvements.
- Experience in medical administration, claims environment, or contact center is advantageous.
Work Timings & Location
- Work Timings: 7:30 am – 16:30 pm IST
- Location: Bengaluru (Bangalore), Karnataka
Application Process
Ready to launch your career in healthcare claims with a global leader?
Apply here: CIGNA Careers – Claims Representative
Tip: Apply early to secure your opportunity! Limited positions available.
FAQs
Q1. What is the eligibility for this role?
A1. Graduates in Medical, Paramedical, Pharmacy, or Nursing with at least 1 year of relevant experience.
Q2. Are prior claims or healthcare experience mandatory?
A2. Experience is advantageous but not essential; foundational skills in international insurance claims are key.
Q3. What skills are essential?
A3. English communication, attention to detail, computer proficiency, critical thinking, and customer focus.
Q4. How do I apply?
A4. Click here to submit your application directly to CIGNA.
Q5. What are the work hours?
A5. 7:30 am – 16:30 pm IST.
Vertical Summary Table
| Category | Details |
|---|---|
| Company | CIGNA Healthcare |
| Vacancies | Claims Representative |
| Required Education | Graduate (Medical, Paramedical, Pharmacy, Nursing preferred) |
| Experience | Minimum 1 year in healthcare services or insurance claims processing |
To apply for this job email your details to admin@bpharmacyjobs.com